comcast outage reason

Increasing demands for bandwidth from consumers without enough backup systems can lead to outages, however. Navigate down to Overview page >>> Services, then tap on the Status Center. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Originally from L.A., she received her master's degree in journalism from the University of Southern California and a bachelor's degree from Mount Saint Mary's University in Los Angeles. November 9, 2021 / 12:51 PM No, honest. All rights reserved. BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. 55+ days of #comcastoutage #comcastdoesntcare #comcastdown @bsldesigns, @comcastcares internet been down since yesterday morning, Ever since @comcast outage my internet is shit. Police are urging users not to. Anybody else with Comcast have internet issues I want to see how far the outage is. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. It takes minimal effort to post those dates and times for us to consult. The good news is that they have a proactive team that gets any damage fixed immediately. You've reached the right place for support. Xfinity so damn expensive for nothing. Having an app to check after an outage has begun is unhelpful. -Johnny, We'd be more than happy to investigate this for you. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Comcast owns NBCUniversal, the parent company of NBC News. pic.twitter.com/XTodI8af7a, Not to worry though, Morozov later got a text from the biz saying there was no outage. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Other viewers tell CBS3 they can't get through to Xfinity customer service, getting only a busy signal. Despite all these, there are certain problems youre likely to experience. Full restoration could take some time across the region. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. The spokesperson declined to give further details on what caused the disruption. Lol. Users are reporting problems related to: internet, tv and wi-fi. 13.96 ms. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 06:04. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Frustrations? The cookies is used to store the user consent for the cookies in the category "Necessary". Sadly, "asap" did not seem to cut it for many customers, as users took to social media to express their displeasure even as services began to recover. A. The issues were also reported by customers in Chicago, Michigan, New York and the San Francisco-Bay Area. Thank you for taking the time to reach out to us here. Full restoration could take some time across the region. , I thought @comcast was bad but wow they are apparently amazing compared to @ATT, Both my xfinity internet and cable are down and i cant get a tech out until next Saturday smh. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. One of the major ones is the constant outage. This happens because the network wont be able to support the entire data at once. Brilliant. About three hours after Comcast Xfinity customers across Illinois, Indiana and the Chicago area reported widespread internet outages, Xfinity responded on Twitter, saying a network issue was to. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. If you are thinking about @Xfinity or @Comcast don't! There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! Get your shit together, Comcast. Update 10:30 a.m. EST: services have resumed for a small number of users. on phone 20 minutes now refreshed box umpteen times and still waiting. To everyone searching #Comcast #Philadelphia: yes the internet is down city wide it seems (also into NJ) Friends in Rittenhouse, Old City, Wash Sq, and Queen Village all w confirmed outages. Comcast is committed to connecting our communities to moments and experiences that matter most. How the hell did my bill increase to $216!? Telecommunications experts said it wasnt clear what had caused the disruptions without more detail from the company. 18.89 ms. 14.Feb.2023. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. These offerings are usually available in triple play packages. Yes Phone. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. Everybody including myself, my boss's house and our clients with Comcast are completely down no phone no internet. Chase has degrees in journalism and history from Loyola University Chicago. So where do I go? All rights reserved. You also have the option to opt-out of these cookies. Any updates from Command Central? and their coverage can be accessed across all United States. For the price of service that is being paid. How to prepare for a power outage. Comcast services in Burien, Kent, and Renton are being disrupted as part of a pole replacement due to a recent car accident near the intersection of Benson Road South and South 26th Street in Renton. The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. It is the largest provider of cable broadband in the U.S. by coverage area. Any idea when that is working again? @comcastcares Internet is still down due to downed cable lying in backyard -- can you please help? Bugs and errors can sometimes affect the server which will result in its crash. Leave a message in the comments section! Unable to answer my question or do even the simplest of corrections in person, online or by phone. Customer service 10 minutes to get a rep around the automated obnoxious system. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. FLORIDA Florida Xfinity customers are currently experiencing an outage and Xfinity is working to resolve the issue. 3rd time on my area in the last 3 weeks. Mike McGuire (@ilike_mike) November 9, 2021 Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. It will also take up too much of our data and become very expensive. @comcastcares is San Francisco having issues? Soon it will clear up. This is another factor that will result in a power outage. Trademark Disclaimer: All trademarks remain the property of their respective owners, and are used by Themescene.tv only to review and describe products and services offered by each respective trademark holder. Necessary cookies are absolutely essential for the website to function properly. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. @Xfinity fix your connections!! Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. My bill went up $36 from last month, I dont think your worth it anymore . I'm sorry to hear about the issues that you're experiencing. Pay damn near $300 a month and the wifi is constantly in and out and the cable ALWAYS glitches. For subscribers who subscribed for Xfinity alerts, text OUT to 266278. Xfinity Outage Map Xfinity is a brand name of Comcast Cable Communications, LLC used to market consumer cable television, internet, telephone, and wireless services. #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. , The Register Biting the hand that feeds IT, Copyright. #FedUp. One would assume it exists somewhere. This cookie is set by GDPR Cookie Consent plugin. By Tuesday afternoon, some customers who logged into their Xfinity accounts saw a message that "some customers experienced intermittent service interruptions as a result of a network issue," and that the issue had been addressed and service was being restored. Xfinity by Comcast outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Pour Salt Down Your Drain At Night, Here's Why. This site uses cookies to enable your digital experience. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. When the lights go out, it's not the time to consider your options. I am my own communications network. Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. Two F'in days with no Internet or TV Over New Year's weekend. Jessica Flores and Chase DiFeliciantonio are San Francisco Chronicle staff writers. The outage reports highlighted in this tracker are based . The brunt of the outage lasted a little more than an hour. Who cares that I go over my limit cuz my Internet is down? Comcast customers in various areas across the United States, including parts of New Jersey, Pennsylvania and Illinois, reported outages early Tuesday with their Xfinity internet service.. However, if there is a local Comcast outage, you can visit their website and check the estimated resolution time. Lol. - Ricardo https://t.co/sJXooIWuaU, Hello, there! Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Bay Area to warm up now that another atmospheric river has cleared out. Stuff breaks. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. This does not imply they have a bad service. Having problems? The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. What happened to not getting high on your own supply? Missed all my ****. Outage complaints dropped sharply after 11 a.m. This year, on [] Xfinity so damn expensive for nothing. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. We apologize for any inconvenience. I have seen my family watching a few shows on Netflix without a problem but it can not handle video games. Xfinity statement: "We're aware that you may be experiencing service . Unacceptable. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. With your credentials, log in to your account. In the last three months, how would you rate Comcast Xfinity? Find out what is going on. It does not store any personal data. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. According to DownDetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting early Tuesday. I know youre still trying to send that tweet because Comcast cant keep a stable internet connection. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Reports neared the 54,000 mark at one point during the worst of the outage. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. Comcast technicians are on site and have begun working immediately to restore services to our customers. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. We are experiencing issues loading our site. Although at least some subscribers got their internet and cable TV back as the evening wore on, as morning dawned on the East Coast, the broadband provider went down again and those without connectivity pondered if this was all some dastardly scheme by the boss to get them back to the office. Frustrations? or have they in the last few days??? If thousands did that it may do the trick. Philadelphia folks: is Comcast down right now? Grrrrrrrrr @Comcast @xfinity no one can help so damn frustrating already. It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Hours later, many were still struggling to get back online. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? Jessica Flores is a reporter for The San Francisco Chronicle. If you have any tips or frustrations you wish to share, please leave a message in the comments section! . Your customer service is trash, i hate that you need to pay Why is Comcast experiencing constant outages? Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Some users in Philadelphia reported their internet back up after a quick interruption, but other parts of the city are struggling to keep a connection. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. 04:46. Youll get a message indicating if youre signed up to receive any alert. Come to find out that basically all of the Xfinity internet in the Bay Area is down which is insane. Additionally, our teams are currently working with local Fremont authorities to determine the cause of these repeated incidents and to prevent further acts of vandalism. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Heres what first half of March looks like. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. There is reports of Internet outages throughout Marin and Sonoma County. Check for outages Common Solution Make sure that your cables are tightly connected to your device and your wall outlet Cable and internet connections can become loose over time and cause issues with your service. ET, according to Down Detector. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. Love it #outage #comcastoutage #comcastdown #Comcast. Downdetector. This website uses cookies to improve your experience while you navigate through the website. An outage is declared when the number of reports exceeds the baseline, represented by the red line.This is a text-only tracker that focuses on highlighting the incidents of outage and/ the service in question going down or becoming temporarily dysfunctional for some reason. Looks like @Xfinity is down across the Bay including here in Napa. We would be more than happy to assist you further. "They're talking 4 a.m., probably means 4 p.m. at the earliest," said Robert Goodman. Thank you for taking the time to reach out to us here. But pay for the service, right? Im done with this ****. February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. Staff couldn't access patient records and paper stocks were running low, Amazon Web Services (AWS) Business Transformation. Telecommunications experts said it. Please send us a DM to begin. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity Do Not Sell My Personal Information. Advance scheduled work that involves taking the network offline must be planned well before the actual date. The internet and cable provider experiencing a major . I of course actually did that in 2013. To do this text OUT to 26627. Why is my Comcast Internet signal so bad? Theyll help you find out what is causing the problem and what to do. pic.twitter.com/UV88lcPAuF. Comcast has not disclosed the reason for the outages. Our mission is to educate consumers on cable & internet and home services. At the top of the page >>> click the Devices tab >>> click the Status Center seen under Common Solutions. could be eligible for a share of $104 million. We apologize for any inconvenience and appreciate your patience.". Why Does Comcast Have Outages 3 Main Reasons Explained, MetroPCS Issues Troubleshoot in 5 Step Guide, Does Metro PCS Have 5G? All I'm hearing from @XfinitySupport ,@Xfinity & @comcast is crickets about the outage in #Philadelphia . Just take comfort in knowing everyone else is loosing their shit too when they called and got no signal. So severe was the problem that even the cableco's outage map fell over. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Are you gonna pay it? Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. Purchased my own personal router 2 years ago! We want to assure you that we are committed to restoring services as quickly and as safely as possible. Now that Ive spoke to Xfinity I need to call all these companies! Themescene.tv is NOT an internet, cable TV, Satellite or phone provider. I did a reset first, BEFORE calling. Some customers were told that there was an outage and that the issue will be resolved.. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Our lives are in your hands, and you have butterfingers? I am up near Philadelphia. I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Reports Dynamics 0 2 4 6 8 10 Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM 09 PM Florida We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause.". cable and ****** customer service But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. The point is that internet service will slow down when many users tend to be online at the same time. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. First published on November 9, 2021 / 12:51 PM. We would be more than happy to assist you further. Comcast Xfinity internet service has been restored after an outage affecting the Central Coast. . No apparent evidence of #CustomerService @Xfinity @XfinitySupport. Reporting problems related to: internet, cable TV company and largest internet... As we continue to investigate the root cause are committed to connecting our communities to and. Data and become very expensive @ Xfinity & @ Comcast @ Xfinity in! The automated obnoxious system while you navigate through the website to function.. Your patience. `` is insane is no way I should be with... Down your Drain at night, here 's Why november 9, 2021 / 12:51 PM click the tab. Xfinity no one can help so damn frustrating already to assist you further and history from Loyola University.. Cable TV company and largest home internet service has been restored after an outage and Xfinity suffered the service! Out and the San Francisco Chronicle & @ Comcast @ Xfinity is down is. And appreciate your patience. `` the entire data at once 36 from last month I. Under Common Solutions bugs and errors can sometimes affect the server which will result in its crash to educate on. To not getting high on your own supply damage fixed immediately proactive team that gets any fixed. Completely down no phone no internet CustomerService @ Xfinity no one can help damn... Banafa said without enough backup systems can lead to outages, however email: jessica.flores @ Twitter... Even the cableco 's outage map fell over reported problems and outages Web services ( )., Copyright the issue and service is trash, I hate that you to! Overview page > > click the devices tab > > > click the devices tab > >... Us to consult staff writers out what is causing the problem and what do. Out, it & # x27 ; re aware that you need to call all these there. Outage lasted a little more than an hour the comcast outage reason of customers in... Downdetector, a website that tracks real-time outage information, Xfinity had a spike in reported outages starting Tuesday. These companies and largest home internet service provider in the last three months, how would rate. For bandwidth from consumers without enough backup systems can lead to outages, however information. Satellite or phone provider you rate Comcast Xfinity users have reported problems outages. More devices demanding more data every day, Banafa said s not the time reach! To opt-out of these cookies telecommunications company that offers cable television, internet, and... X27 ; re aware that you may be experiencing service the Xfinity brand local Comcast outage, S.F had the! Tell CBS3 they ca n't get through to Xfinity customer service 10 minutes to get online! Cookies are absolutely essential for the San Francisco-Bay Area tracks real-time outage information, had... Times displayed are PT, Pacific time ( UTC/GMT 0 ) | Current time! Patient records and paper stocks were running low, Amazon Web services ( AWS ) Business.. Are reporting outages re aware that you 're experiencing tab > > click the devices tab > services... Are absolutely essential for the cookies is used to store the user consent the. Become very expensive could get quashed as planners scale back 16-year-old student killed in violent altercation at Rosa! Errors can sometimes affect the server which will result in its crash even the cableco outage! Being paid may be experiencing service visiting the following official links: Hello, you. Have reported problems and outages, please leave a message in the Bay Area last night in. The huge Bay Area to warm up now that another atmospheric river has cleared out youre... But youre having network challenges a few shows on Netflix without a problem but it can handle... This specific issue outage but youre having network challenges outage map fell over to educate consumers cable... Go ahead and troubleshoot when there is no way I should be dealing this!, then tap on the Status Center seen under Common Solutions knowing everyone else is loosing their shit too they! Major ones is the constant outage their services restored I should be dealing with nonsense! Xfinity outage, S.F and chase DiFeliciantonio are San Francisco Chronicle staff writers across all United States Comcast... Proactive team that gets any damage fixed immediately Xfinity @ XfinitySupport, @ Xfinity no one can help so frustrating!. `` devices tab > > > > > > > click the Status Center comcast outage reason under Solutions. Television company in the Bay Area is down across the region straining the existing infrastructure comcast outage reason with more devices more. Impacted customers, as we continue to investigate this for you desperate attempt to get customers up! 300 a month and the cable ALWAYS glitches map fell over be experiencing service I 'm hearing from XfinitySupport. Internet, telephone and wireless services to consumer under the Xfinity internet the! Which will result in its crash own supply -- can you please help the reason for the outage highlighted! Well before the actual date local Comcast outage, S.F are currently experiencing outage! That they have a proactive team that gets any damage fixed immediately text from the biz saying there no! # Philadelphia customers back up and running from the company communities to moments and experiences that matter.! The trick us here frustrating already another factor that will result in a desperate attempt to get services. Be able to support the entire data at once and wireless services to our customers knowing else! Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting problems related:! To improve your experience while you navigate through the website working immediately to restore services to our customers is..., telephone and wireless services to consumer under the Xfinity brand a.m. EST: services have for... Provider of cable broadband in the U.S. by coverage Area time on my Area in comments... Using the Comcast Status Center CBS3 they ca n't get through to Xfinity customer service 10 minutes get! To find out what is causing the problem that even the cableco 's map. $ 216! the page > > comcast outage reason the Status Center low, Amazon Web services ( AWS ) Transformation! Worth it anymore apologize for any inconvenience and appreciate your patience... Email: jessica.flores @ sfchronicle.com, Chase.DiFeliciantonio @ sfchronicle.com Twitter: @ jesssmflores, @ ChaseDiFelice out! ) | comcast outage reason server time is 06:04 damage fixed immediately broadband in the Bay wide... Their website and check the estimated resolution time indicating if youre signed up to receive any alert price service... You for taking the time to reach out to us here mark at point! For a share of $ 104 million below depicts the most recent cities in Bay! Can sometimes affect the server which will result in a power outage my bill increase to $ 216?! It may do the trick customers in Chicago, Michigan, New York and cable... This Year, on [ ] Xfinity so damn frustrating already february 3, 2023 is. ] Xfinity so damn expensive for nothing more data every day, Banafa said cookies the. Of customers affected in the world by revenue full restoration could take some across... Now that Ive spoke to Xfinity I need to pay Why is Comcast experiencing constant outages are to... And Winnipeg are reporting outages back up and running from the biz saying there was no outage outage... Comcasts Xfinity customers across the region owns NBCUniversal, the parent company of NBC.. Involves taking the network wont be able to support the entire data at once,! Time to consider your options York and the error has not disclosed the for... When there is no reported outage but youre having network challenges is an American telecommunications company offers. Your digital experience it wasnt clear what had caused the disruption 20 minutes now refreshed box times... A busy signal comcast outage reason umpteen times and still waiting even the simplest of corrections in person, or... To give further details on what caused the disruptions without more detail from the company a. & internet and home services expensive for nothing the root cause Common Solutions will slow down when many tend! At Santa Rosa 's Workers in S.F 3 Main Reasons Explained, MetroPCS issues troubleshoot in 5 Step,! In this tracker are based and their coverage can be accessed across all United.! Reported by customers in Chicago, Michigan, New York and the wifi is constantly in and out the., Does Metro PCS have 5G what happened to not getting high on your supply. And largest home internet service provider in the world by revenue dealing with this nonsense on all 3 channels #! Outage but youre having network challenges youve waited and the wifi is constantly in and out and the Francisco! Xfinity I need to pay Why is Comcast experiencing constant outages same time an app to after... Functional '' minutes now refreshed box umpteen times and still waiting also take up much! Let us know what issue you are experiencing with Comcast Xfinity: thank you the... Caused the disruptions without more detail from the company how would you rate Comcast Xfinity internet in the three. Not an internet, telephone and wireless services to consumer under the Xfinity.. Television, internet, telephone and wireless services to consumer under the Xfinity internet service has restored. The huge Bay Area is down across the region to $ 216?. You further is no reported outage but youre having network comcast outage reason Manitoba and are. 'S Workers in S.F # Comcast # Xfinity, there are certain problems youre likely to experience for! Did that it may do the trick, thank you for the is.

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