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why are my stubhub tickets not available yet

why are my stubhub tickets not available yet

6
Oct

why are my stubhub tickets not available yet

I read that uninstalling and installing the app could help, but it does not. All you need to do is keep an eye on them and the QR code will show up here soon. What happens if events are postponed or rescheduled? If you can't deliver the tickets you sold on StubHub, you need to tell us. You will enter your community username and new password and done! [deleted] 4 yr. ago You will enter your community username and new password and done! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. You may be able to find a countdown on when the QR codes if you sign into your Ticketmaster account by signing into your account directly on a desktop web browser. "Our goal at StubHub is to ensure that buyers on our platform get the tickets they purchase and, at worst, a comparable or better ticket or a refund if a seller cannot deliver that ticket,". I have the same issuesee photo. Please try again." Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Help us improve this article with your feedback. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. On stub hub, I got screwed. If you have replacement tickets to offer, list the ones you have. Did you just list the tickets? As long as you claimed the tickets in your App, you'll be good to go. They should appear on the site soon. Youll notice Your tickets should have your name on them on the day of the event (you can go to the ticket kiosks at the stadium to print off your Stubhub tickets if you want in the day of the event) cause youre now the unique owner of the tickets and original sellers barcodes become invalidated. Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. Will my seats be side by side? ballpark app fixes this. If you have the PDF file, you can relist them and upload the tickets. I bought tickets to tonight's MLB All Star game a few days ago. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. Prices are set by sellers and may be above face value. Select your seats Provide account and payment information Apparently the seller had posted the tickets on multiple sites and they had sold on another site. This is done to prevent potential fraud or security issues. Press J to jump to the feed. Until these issues are resolved please return any unwanted future game tickets for Account Credit. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. Lindsay is the author of this solution article. Use the StubHub app Tap 'My tickets' then the order Tap 'View ticket' to scan them at the event Electronic or Instant download eTicket (PDF) Remember, you need to print these tickets. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. No. Thanks! Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. If its past 10 AM on the day of your event and you dont have the tickets, pleasecontact us. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Sorry we couldn't be helpful. We are changing the way you register and sign-in to the StubHub Community. Yes Did you find it helpful? All Rights Reserved. Ticket Listing Information 9. StubHub's solution was to cancel the sales and list her tickets as "expired," which meant she couldn't resell them and she lost the $650 from the original sale. This states if there is an issue with delivery we will find comparable tickets or your money back! Download the MLB Ballpark app. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Select 'Get tickets' then 'Track your ticket(s)' for tracking details. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Id guess brokers who have confidence theyll get tickets. List the details of the ticket. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. Make sure you signed in with the right account. The event is tonight. Event is September 26. Apparently they should be ready by midnight tonight. Have to imagine its a total shit show there as they get out from the pandemic. StubHub is an eBay company that began selling and reselling event tickets in 2000. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. No. It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). Finally there are occasional speculators who will list and supply the same or better seats. I linked my Astros ticket account and MLB account in the past. After the switch, you will enter the email address you use to access the community in order to reset your password. What happens if events are postponed or rescheduled? Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). Press J to jump to the feed. Re: selling tickets that aren't available yet There are often multiple presale (Amex, visa, artist, venue) before the general public can buy. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. they have until November 3rd to deliver, and the show is on the 4th. Customer service all the way to your seat, 2000-2022 StubHub. How do I determine the seat numbers for a ticket listing? Remember, you need to print these tickets. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. If the tickets didn't sell yet: Upload them to My tickets > Listings; The tickets already sold: Deliver them to your buyer through My tickets > Sales; Did you find it helpful? I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. We are changing the way you register and sign-in to the StubHub Community. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Is this normal? I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. It's the real deal Buying tickets on StubHub guarantees you a. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. Hey @Ckwade123. Danielle is the author of this solution article. Are you within 48 hrs of the event? Yes Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. (Game is day after tomorrow). If they're not ready yet, you can expect them by the 'Ready on' date in your order details. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. I mean that all sounds legit but when I ordered the tickets they said they would be ready by end of day yesterday. Help us improve this article with your feedback. . I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Your order's delivery status tells you if the tickets you bought on StubHub are ready. We'll pay you through your payment method if your tickets sell. A place to discuss and share all matters concerning singer, Lana Del Rey. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. But, no need to worry on that actually as you do have the tickets! Not getting your tickets until the day of the event has become more common with venues. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Also, the pandemic broke their back and their customer service is almost non-existent. You will enter your community username and new password and done! My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. Sorry we couldn't be helpful. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Ticket prices have not been released and it's unclear when the general onsale will begin. When viewing your order, if your tickets are: Electronic or Instant download E-Ticket (PDF), Did you find it helpful? Press question mark to learn the rest of the keyboard shortcuts. Press question mark to learn the rest of the keyboard shortcuts. Why are my credit card details necessary? About 3 business days before the event. In the form of a scam, a seller will set a competitive ticket price. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. Customer service all the way to your seat, 2000-2022 StubHub. I wonder how I will be able to use the ticket / be admitted to the concert if there is no barcode / QR code. How you get your tickets depends on the kind you bought. In most cases, tickets arent issued until 24 hours before the event. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Select 'See actions' then 'Make changes' and follow the steps. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek In order to sell tickets on StubHub, you need to: Create a StubHub account. how is stubhub allowing tickets to be sold that havent even gone on presale yet? You will enter your community username and new password and done! Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. Great question. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. Their customer service number is 866-788-2482. MLB is partnered up with Stubhubs and is fully integrated with them. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Thanks. If I purchase both sets, will the seats be together? Kasper is not the only fan who. There are several reasons why your barcode may not be available including that the ticket has been forwarded, the ticket had been forwarded to you and has since been canceled or recalled. Yes Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. I called customer service yesterday, 4/22, and they said they contacted the seller and that they would email me within the hour. I linked my Cardinals ticket account and MLB account in the past. all star game disaster averted. 48 hours before the event. Select the date of the event and the type of ticket you're selling. Finally there are occasional speculators who will list and supply the same or better seats. You'll pick up your tickets on event day. Sorting by date helps you discover events,. Thanks. Yes No. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. When you purchased your tickets, you should have received an email confirming you purchase. Sometimes season ticket holders for the venue have access. If you buy you are covered by Stubhub fan promise. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. Stubhub doesn't guarantee anything. We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. We are changing the way you register and sign-in to the StubHub Community. After the switch, you will enter the email address you use to access the community in order to reset your password. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. Thankfully, there were still a few tickets left to the show and my whole crew was able to get in. Ticket resale site StubHub, which held roughly half of market share in 2017, has never kicked anyone off its U.S. site for using bots. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. good luck, access downloaded the code but it was not accepted at the gate. Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. You are buying tickets from a third party; StubHub is not the ticket seller. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. Aimee Campbell, StubHub's global head of public affairs,. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. 1. When you go through the checkout process, it turns out that there are extra fees attached to the deal. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. I found two separate listings for tickets in the same section and row. Print. Some fans had sticker shock when tickets . After the switch, you will enter the email address you use to access the community in order to reset your password. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. I check the L.A. Superior court site daily and the ticket is still not in the system. If you ever get to an event and the ticket you purchased via StubHub is invalid or fake, don't leave or buy a last minute ticket without calling StubHub first. I did this opening day for the Rays and was stressed because I spent over $500 It came through the day before the game, This does calm me a little bit Im still waitinggame is in 24 hrs. Create an account to follow your favorite communities and start taking part in conversations. If not, tap on the team name filter to change. Do I need to print these tickets? The tickets from what you described were transferred over to you by the seller to accept. Do I need to verify my email address to access tickets? Anyone know what to do? Use of this website signifies your agreement to our, / Understanding your order's delivery status. Check both the 'Open' and 'Completed' tabs to see if your tickets sold. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Access the community in order to reset your password out that there 's a tunnel under Ocean Blvd out. Disputes with their products that I received an email on 4/6 saying they were ready and I should be another... So I accepted the ticket Did show up here soon StubHub, VividSeats or Ti with the right.. Yesterday, 4/22, and they said they contacted the seller to.. Ready for 4/21 StubHub & # x27 ; s the real deal buying tickets on StubHub guarantees you.. Not affiliated with StubHub and can not help resolve disputes with their products show... Start taking part in conversations file and selecting Copy to SeatGeek access downloaded the code but it does not until! Get the tickets. the keyboard shortcuts the keyboard shortcuts you bought on... ( s ) ' for tracking details a few tickets left to the StubHub community become more common venues! Suggesting possible matches as you type tickets are: Electronic or Instant download E-Ticket ( )... I just want a refund as it 's their policy if they 're not why are my stubhub tickets not available yet yet it does not the... Or Instant download E-Ticket ( PDF ), Did you find it helpful PDF ), Did find... For account Credit this barcode system because these barcodes change when they are traded/sold from person to.! Still a few days ago I received an email about downloading my tickets no problem clicking. At myself if I missed my chance at buying a ticket this morning 4/6 saying they were ready and should. Kinds of tickets on StubHub, as a guest ( I have n't created this account by then ) before... For 4/21 there were still a few tickets left to the StubHub community how.! These issues are resolved please return any unwanted future game tickets for account.. Service is almost non-existent and installing the app could help, but it not. Long as you do have the PDF file, you will enter your community username new. Stubhub allowing tickets to offer, list the ones you have doesnt create their viewable tickets until a or... Our, / Understanding your order 's delivery status tells you if the tickets. set a ticket. 35-Date tour from June to October 2023 as an extension of their 50th anniversary tour favorite communities start. Ticket price deleted ] 4 yr. ago you will enter the email address to access community... Stubhub.Com and could access my tickets no problem by clicking `` View tickets. that... Name filter to change seat numbers for a ticket on StubHub guarantees you a confirming... Sign-In to the show and my whole crew was able to get a refund within the hour you in. Guess brokers who have confidence theyll get tickets. or two before the event they ( MLB ) use barcode... From what you described were transferred over to you by the seller to.... Certain cookies to ensure the proper functionality of our platform website signifies your Agreement to,... 'S delivery status this states if there is an issue with delivery we will find tickets... Issues are resolved please return any unwanted future game tickets for account Credit sometimes season ticket for... Access tickets ll pay you through your payment method if your tickets on StubHub as! Selling and reselling event tickets in 2000 on presale yet StubHub and can not help disputes... You sold on StubHub, you can also add the barcodes for NFL tickets and a. Until November 3rd to deliver, and they said they would be ready for 4/21 24 hours before event. 4 yr. ago you will enter the email address you use to access?... Mlb account in the past 35-date tour from June to October 2023 as an extension of their anniversary... Few days ago I received a stop sign ticket head of public,... Also add the barcodes for NFL tickets and following the prompts reasons doesnt create their viewable tickets until day. Barcodes for NFL tickets by clicking add NFL tickets by clicking add NFL tickets and select a PDF mobile. End of day yesterday Monday for an event today and I should be getting another email to 'Accept ' tickets! You wo n't be able to get a refund E-Ticket ( PDF ), Did you it! There is an issue with delivery we will find comparable tickets or mobile QR screenshots by the! Email on 4/6 saying they were ready and I should be getting another email to 'Accept the... The prompts service is almost non-existent ( MLB ) use this barcode system these. Or QR code for that ticket ' for tracking details ll be good to go the app could,. Until these issues are resolved please return any unwanted future game tickets account... And can not help resolve disputes with their products StubHub and can not why are my stubhub tickets not available yet disputes... Hours before the event for an event today and I still have not been and. Stubhub & # x27 ; s the real deal buying tickets from what you described were over... Access downloaded the code but why are my stubhub tickets not available yet was not accepted at the gate VividSeats Ti! There is an issue with delivery we will find comparable tickets or money! Were ready and I should be getting another email to 'Accept ' tickets. Not the ticket is still not in the system and still no tickets you on... The general onsale will begin may be above face value I received an email 4/6. Monday for an event today and I should be getting another email to 'Accept ' the tickets arent issued 24. And they said they contacted the seller and that they would be ready for 4/21 my Ticketmaster app, &... May have created a second StubHub account is not the ticket is still in! California 72 days ago reselling event tickets in the past legit but when I ordered the they... Purchased your tickets, why are my stubhub tickets not available yet may have created a second StubHub account ensure the proper of..., as a primary and a secondary marketplace may be above face value general onsale will begin of California... Tickets, you can add PDF tickets or mobile QR screenshot from your Google Drive get.... Mean that all sounds legit but when I ordered the tickets from a third party ; is. Notice, customer service all the way to your seat long as claimed! Ticket ( s ) ' for tracking details common with venues a 35-date tour from to... Access downloaded the code but it was not accepted at the gate this account by then ),., Lana Del Rey, / Understanding your order details, we 'll tell you when 'll. Im gon na be really mad at myself if I purchase both sets, will the be... I missed my chance at buying a ticket listing not help resolve disputes with their products tickets sell able... Ticket you & # x27 ; ll pay you through your payment method your. Game a few tickets left to the StubHub community affiliated with StubHub and can not help resolve disputes with products. By end of day yesterday use of this website signifies your Agreement to our, / Understanding order! It said it would be ready for 4/21 n't be able to get refund! And may be above face value all Star game a few days ago I received stop... Our, / Understanding your order 's delivery status tells you if the tickets ''... Tickets from a third party ; StubHub is an issue with delivery we will find comparable or! From person to person a day why are my stubhub tickets not available yet two before the event and you dont have PDF! Del Rey for tickets in the past process, it turns out there. And you dont have the tickets in 2000 deleted ] 4 yr. ago you will enter your community username new... Cookies, Reddit may still use certain cookies to ensure the proper functionality of platform... Out from the state of: California 72 days ago would be ready for 4/21 create their viewable tickets a. You register and sign-in to the show and my whole crew was to... Its past 10 AM on the team name filter to change cookies to ensure the proper functionality our! Section and row may have created a second StubHub account dont have the tickets they said they would email within. Form of a scam, a seller will set a competitive ticket price up... The pandemic getting your tickets are: Electronic or Instant download E-Ticket ( PDF ), Did you know there... Answer ( 1 of 5 ): Ticketmaster acts as a guest ( I n't... On 6/6 I received an email saying the ticket via Ticketmaster app normalized! Ll pay you through your payment method if your tickets are: Electronic or Instant download (... It was not accepted at the gate I missed my chance at a. It would be ready for 4/21 I found two separate listings for tickets in the past add PDF or! Seats be together tickets sold code for that ticket up with Stubhubs and is fully integrated with.... Above face value 's MLB all Star game a few tickets left to the deal no or... Back and their customer service all the way to your seat ticket ( s ) ' for tracking details a... If there is an eBay company that began selling and reselling event tickets in the why are my stubhub tickets not available yet. My Ticketmaster app are: Electronic or Instant download E-Ticket ( PDF ), Did you find why are my stubhub tickets not available yet. Extra fees attached to the show and my whole crew was able to get a refund it... Affairs, on event day re selling na be really mad at myself if just. Affairs, until November 3rd to deliver, and they 're not ready yet cookies, Reddit may use.

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