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is lazy boy fabric protection worth it

is lazy boy fabric protection worth it

6
Oct

is lazy boy fabric protection worth it

For more information on La-Z-Boy guarantees, check out the articleAre La-Z-Boy Recliners guaranteed for life? Reflect your personality with strikingaccent mirrors. cleaning code. We are stuck with the originally piece that has a flaw AND we paid over $300 in warrantie fees. We only use chemistry that is safe for humans and theenvironment. light cottonterrycloth. Use a solution of 1/2 mild soap, such as Neutrogena or Ivory, and 1/2 distilled water on a Honestly, how much would it cost them to staff some more customer service phone personnel? It is an absolute joke. Word of mouth!! They then didn't respond to that email for 2 more weeks. I purchased a couch and two recliners, within the first month the two recliners were making an awful knocking noise everytime you would sit in them or rock. Its a total hoax we paid a total of $375.00 and when it came time to clean the stain or replace the part, nothing was done but only after we battled with the service company completely affiliated with La-Z-Boy Furniture for over 6 weeks. The protection plan provides electrical components such as cables for an adequate replacement at no extra cost. dealer. It's easy to create a look you'll love with our FREE Design Services. Ripped within 3 mos of buying the sectional. This plan offers a 5-year comprehensive service plan for labour parts and in-home service. Enjoy double the comfort with our dualreclining loveseats. Wed be happy to answer any of your product, pricing and warranty questions at any one of our 4. Manufacturers typically include it for one year, and almost no other retailer covers it after one year. La-Z-Boy is a classic American furniture brand with a goal for their customers to 'live life comfortably'. This service offer is for the duration of the plan without additional charges to the original purchaser. Copyright 2023 Acton Media Inc. All rights reserved. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. Where you buy it from. Great style shouldnt be cookie cutter either, its personal, and at La-Z-Boy we literally give a variety of designer fabrics or soft and supple leather selections to choose from, multiple wood finishes and even more customization options to create your perfect piece. In fact, it's an investment that you'll be so grateful for, you'll wonder why you didn't make it sooner. Blot any remaining soap residue with a clean for many years. Every well-dressed bedroom needsvertical storage. Is La-Z-Boy 5-Year Extended Protection Plan Worth it? Keep colorfastness in mind before treating any fabric, making sure to follow the manufacturers instructions on what surfaces can be treated. I use to love love Lazy Boy 20 years ago but somethings happened I dont know what is going on but theyre not the same company anymore. 2023 Trustpilot, Inc. All rights reserved. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. By bonding with fabric fibers, it can also work as an odor shield to prevent unpleasant odors from settling in. They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. Use a professional furniture cleaning service when an For a better experience, please enable JavaScript in your browser before proceeding. For that reason, expect a wide range of pricing. " in 4 reviews Location & Hours 11515 Carolina Place Pkwy Pineville, NC 28134 Get directions Edit business info You Might Also Consider Sponsored 50 Floor 48 Vacuum or brush lightly to removesoil. Spice up your dining table with chairs inevery style. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). We've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems. 252-447-3648. 31. The area may then be blotted with a clean towel, rubbing in a gentle circular motion to maintain What a scam the warantee was. Avoid excessive rubbing with a cloth. covers should not be removed and drycleaned. High-end style and unexpected reclining power. Is it a good idea to buy the "fabric protection"? Here's what happened to us: We had a spot on the light blue grey leather of our recliner. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. It was defective. The recliner has a sagging seat cushion, and when I called the store where I purchased it, I was told I would need to call a support number and pay a $75 fee to get a technician to come out to my house and assess my claim. Is it worth it to buy a five year extended warranty for furniture? is one of the many questions clients ask when purchasing home furnishings.In this video, well outline the coverage offered by La-Z-Boys extended warranty.0:00 - Intro0:34 - What is the Lazyboy furniture protection plan?0:54 - How much does the Lazyboy furniture protection plan cost?1:21 - What does the protection plan cover and not cover?Read the full article here: https://stylemeetscomfort.ca/blog/furniture-protection-plan/--------------------------------------------About La-Z-Boy Furniture GalleriesWe believe everyone should \"Live life comfortably\" and it is our mission to help you do just that. Pump spray bottles are often a better alternative for the eco-conscious. Our goal is to keep you entertained and up to date on all things furniture and design. Many of our furniture warranty plans cover various service calls. Well after approx. Drying time varies from product to product and can range from 10 minutes to overnight. This is at least one reason why you don't find their furniture in your local . Weve said it once and well say it again youll be surprised really! Furniture protection plans help keep your furniture safe from crayons, spills, rips, tears, and other child-caused accidents. Our channel explores topics that range from furniture, interior design, and home dcor. They will not repair their products. Floyd Three-Seater Sofa and Chaise Review. Chill Sack Review. Oil-based stains include ink stains, cake-type shoe polish andcosmetics. Submit a complaint and get your issue resolved. 4) La-Z-Boy has an extensive distribution network that ensures products get to customers faster. I don't think you can go wrong with any higher end brand if like the fit and feel, as they will all last you about the same. Then nothing -- so I called and they said they again hadn't received them. Most companies will not warranty fabric for more then one year. I called Lazy Boy and they gave me the number. After five years have passed and your furniture is problem-free, you get rewarded. SoftClad Extra Strength Fabric Protector Spray, Guardsman Fabric Defense & Upholstery Protector. Was told we would receive it in 4 to 6 weeks. The majority of La-Z-Boy fabrics surpass the standard rating (20,00 double rubs is widely considered the minimum for residential wear). If a Lazyboy furniture comes at the purchase price of $299, the protection plan would be $29. Different fabric protectors work on specific fabric types. Get the Scotchgard fabric protector at Amazon, The Home Depot, and Walmart. For heavier stains, a solvent compound may be necessary. The swatches are maybe 2"X2" and appear to be ok, but in a whole piece of furniture, they do not match. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Its intended for use on a range of indoor household items, such as upholstered furniture, curtains, throw pillows, and table linens. Got answer asking if inwantedvpsrts or tech to replaced. first. someone needs to do a class action on lazyboy and service. With luxurious sleep surfaces and sturdy support, our pet beds fit every pet sleep style. Their lack of customer communication and service was horrible. Dont try to remove the stains yourself. Furniture is typically a big investment, but protecting it doesnt have to be, thanks to Guardsman Fabric Defense and Upholstery Protector. Isn't the microfiber supposed to be really easy to clean? enough is enough. We had the warranty information -- no phone number of where to call. The best fabric protectors are simple to apply and leave a clear, breathable, and effective protective layer. Lazy Boy fabric protections are worth it. shield that prolongs the life of theleather. La-Z-Boy Ottawa/Kingston will also service and provide all the parts that may be necessary to maintain the proper operation of the product. rub, thestain. With the increasing number of satisfied customers, we are left with no choice but to say Yes!!! Water-based spills such as wine or coffee will bead on fabric rather than be absorbed, making SoftClad a solid choice to protect furniture, clothing, and more from day-to-day messes. Chemical Guys Fabric Guard Interior Protector Shield, ForceField UV Sunblock Fabric Protector, ForceField - UV Sunblock Fabric Protector, you can make your furniture look brand new, 11 Ways to Make the Most of Your Towns Curbside Cleanup Day, The Best Shoe Protector Sprays to Keep Your Footwear Looking New, 10 Cleaning Chores You Should Be Doing Every Month, The Dos and Don'ts of Air-Drying Everything You Own, Not suitable for outdoor furniture, carpets, and rugs, Limited quantity compared to similar options, Not recommended for outdoor furniture and fabrics, Not suitable for finished and aniline leathers, Provides spill, soil, and stain protection, Easy application; aerosol spray applies evenly, Easy to use; aerosol spray applies evenly, Protects against stains, odors, and UV rays, Safe for natural, synthetic, and blended fabrics, Some users report a powerful odor and sun fading, Consult the product directions to ensure it is safe to use on your chosen surface, Conduct a colorfastness test on an inconspicuous area before applying, Ensure the surface is fully dry before applying more layers or using the furniture. If nothing ever goes wrong, most furniture companies wont provide anything extra. The representative of Lazyboy stated that "Unfortunately the warranty company is very limited on coverage and alot of time they null and void warranty if any attempts of self repair". Scotchgard is a spray that protects fabric and upholstery from staining. If so, any over-the-counter compound, such Style with spaceto spare. They will at all cost avoid repairing and definitely avoid replacing any damaged parts of their furniture at all cost. Tatum first contacted La-Z-Boy when peeling started last fall. While searching for the best fabric protector sprays available, the most popular among users were the options that are compatible with indoor and outdoor fabrics including upholstery, carpets and rugs, leather, suede, household linens, car interiors, umbrellas, patio cushions and furniture, and more. Exclusions: Claims will not be accepted by La-Z-Boy of Ottawa/Kingston under any of the following circumstances where stains or damage are caused by: Most service plans act as a form of insurance and like warranties, typically only pay out if something goes wrong. La-Z-Boy Comprehensive Service Protection Plan. We ordered a custom LOVE SEAT recliner. The hardest part will be deciding which to choose. If you have a special question, please contact Customer Closed 10:00 AM - 8:00 PM See hours See all 20 photos Write a review Add photo Review Highlights " If you go to the Pineville store and need the services of a sales person, ask for Kate! Scotchgard Rug & Carpet Protector can help shield these floor surfaces thanks to a triple-action formula that repels spills, resists soils, and guards against stains. Innovative iClean technology surrounds every fabric fiber, creating a barrier that repels spills before they turn into stains. Great customer service is solving the customers problem. This will surely increase the credibility of your complaint. Call (866) 667-6685 to get in touch with one of our technicians. Define an entryway or accent any room with a stylish bench. La-Z-Boy said they didn't have any affiliation with the service company but all calls went through La-Z-Boy Headquarters. its own. Customer Satisfaction: 8.1/10. Bought a $5000 sofa 2 years ago only to find seats sagging after 2 years and backrest has shrunk. Years ago, we bought the fabric protection "insurance" that included removal of stain at our home. 'Most likely' being blue, 'more likely' being green, 'likely' being yellow, 'less likely' being turquoise, 'least likely' being dark blue. It's a chair. intense heat will help prevent the leather from drying and possiblycracking. brushing with a nonmetallic, stiff bristle brush to restore appearance.Do not use water. For a 5-year duration, this plan is totally worth it, so do capitalize on this and enjoy the best use of your lazy boy recliner chair. A chair with room for two. Fortunately for those with olfactory sensitivities, low-odor options that dry without a harsh smell are available. It's a recliner. Style that takes comfort and seating to the max. On the other hand, buying online through auction sites or Craigslist generally cost a lot less, with moving sales giving . Or, a wood protection/cleaner kit for your table protection plan (priced at $50 each). asnecessary. or call 613-749-0001 OR 1-866-684-0561 to get in touch with our service department. Whether you decide to purchase the plan or not, you now have all the information needed to make an informed decision. By Jasmine Harding | Updated May 10, 2022 12:22 PM. The protection plan is totally worthy as you get an extension of 5 years of free labor costs on repair and damage. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. TUG saves owners more than $20 Million dollars. This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. Expert advice from Bob Vila, the most trusted name in home improvement, home remodeling, home repair, and DIY. Please note that this thread is from May, and was brought out of mothballs by a spammer. Pro: Repels Liquid I called the number and the person who answered told me to send photos. Do not staple fabric to these parts. They assume the warranty will make it right. In tune with today's style, our media consoles make a room. How about making good for merchandise that is not worth $3000.00. Where Can I Take My Lazyboy Recliner for Repair? But I should buy the additional 5yr protection fabric protection plan to cover other costs. To ensure proper protection, read labels to find a product that addresses your main concerns, and make sure to buy enough to cover the entire surface. A great question to ask retailers is: What tools and support will I need to take care of your furniture for the long term?. I will never buy anything from lazy boy again and I tell everyone the same thing. BEWARE. Pretest a small, inconspicuous area first. Yes! With the protection, you get coverage for the following: Accidental rips or cuts: the protection plan takes care of rips and cuts made by a sharp material. Even the best-behaved kids can cause damage. Seam separation is one of the highest costs for service, and thats why most companies dont cover it, In keeping with our mission towards building Customers For Life, La-Z-Boy Ottawa & Kingston has built an. April 26, 2022. According to them, we are the problem. When they were delivered on 1-27-23, both were defective. Purchased a recliner and months later the back is losing disparndose arm rests look terrible. So I called my LaZBoy store and they said they'd send out another chair with delivery scheduled for today. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Obviously no one cares about the consumers hard earned $$$. I called the warranty company like the instructions said. Youll be the first to know about our sales, new products, offers & more. You might as well dance, you never know when the music will stop!! Every time something else is broke. Maintaining an in-house service department is the best way to provide the best customer experience possible. That's why these ratings are so low. Both types can provide excellent coverage, though aerosols tend to have a finer mist. #1. Sign up here with your email address to receive updates from this blog in your inbox. not saturate. Stop by our location any time, or get in touch with us at 252-447-3648 for more information. I am buying some furniture that is upholstered in leather look microfiber material. This warranty type for stain removal remains valid for the space of three years unless you use a cleaning agent other than one recommended by lazy boy. Paid l believe $4,400 for a love seat electric lumbar support electric head rest. Many fabric protectors will last upward of 6 months. Sign up to receive updates on our upcoming promotions, new content and special deals!! Due to their chemical ingredients, many fabric protector products have a strong smell. When I learned that La-Z-Boy only warrantied the fabric on their furniture for one year, I told the salesperson that I was going to continue shopping elsewhere. Get the Scotchgard protector at Amazon, Ace Hardware, and Walmart. haloeffect. Ashley Furniture offers a wide range of sofas, sectionals , loveseats, armchairs, and matching sets. The problem is that you cannot get service. To take a look at the iClean fabrics available, visit the La-Z-Boy Comfort Studio at Bowden & Carr Furniture. We will never buy this again and will never recommend you to anyone. It takes months to have the warranty people repair it only to have it fail again. La-Z-Boy is one of the world's leading residential furniture producers. The company could not find someone to come to our house to clean the recliner (we live in a remote area). Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. You are using an out of date browser. Using neutral soap and water, gently rub the soiled area from side to center to avoid a I have 25 years customer service experience and Lazboy has no clue what that is. La-Z-Boy Calvin Power Rocking Recliner: Best for Back Pain. By now, you are well aware of what the La - Z - Boy comprehensive protection plan has to offer. 50% off Suggested Retail with Code: PDFFOM. Although leather is resistant to fading, prolonged direct We bought an extended warranty with our recliners. While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. our sofa lost all its memory firmness in just 18 months! Our sleeper sofas are perfect for overnight guests. See all features eSignature tools Documents and templates Fillable fields Team collaboration Security and authentication Industry-leading compliance Mobile applications Integrations and API Account management If you get the "scotchguard" protection, be sure to test it. We purchased a very expensive leather set from LazyBoy. Both had problems. After the surface is covered, make sure to let it dry completely before spraying any additional coats or using the treated item. The typical cost to reupholster a La-z-boy recliner can be from $400 to $1000. She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. It is safe to use on most fabrics, including natural, synthetic, and blended fibers. Create a restful retreat with a bed designedfor comfort. Alternatively, for an outdoor upholstery protector, the TriNova stain guard comes with ample quantity, is non-flammable, works on upholstery, carpets, and other fabrics, and dries clear and waterproof. It goes against our guidelines to offer incentives for reviews. After 2 years, . Read on for some shopping considerations and top picks available today. Do not buy anything from this manufacturer/company. They dont return calls. The MSRP on the sofa is $1599 and on sale for $1179. How much the furniture protection plan costs, What the furniture protection plan covers, What the furniture protection plan doesnt cover, How the protection plan compares to other furniture store plans. The clear, lightweight formula wont change the color or texture of treated surfaces. We moved and several months later we needed a repair on one of the chairs. Ashley doesnt offer a stain-resistant fabric. Clients rarely ask who do you contact when there is a service issue? but this can be one of the most important questions you ask as a consumer buying a piece of furniture you want to last. Enter your email address to subscribe for updates! This will surely increase the credibility of your complaint. Style. For a furniture unit worth $1500 to $2000, the protection plan comes at $199. Not even a year and backrest brake. They did not fix them or replace them, and the couch seat is very uncomfortable and sagging. Before using any spray, read the label directions to make sure it is safe on your intended surface, especially for delicate fabrics like velvet, silk, and some leathers. La-Z-Boy - poor quality/ mechanisims break, La-Z-Boy - don't stand behind warranties lazy on customer service and quality, La-Z-Boy - furniture care protection plan. Lazy-boy should be ashamed to even offer this companies warranty protection plan. We have cats. They have more than 89% of customers are impressed with their services and even if you don't like any product you purchased, La-z-boy allows you to return it within a . So, the lower the original price of furniture, the lower the protection plan cost. The general goal is to provide cost-effective insurance coverage when unexpected things occur. Have needed service on both. When theres a problem, a technician will visit your home and repair the item. When I called the store they said that the warranty wouldn't cover the seams. The complaint has been investigated and resolved to the customers satisfaction. Both salespeople pushed the sale of these warranties very heavily. I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. It had nails sticking out of the legs where the glides were suppose to be resulting in significant damage to our floors. brush to remove dust and grime is recommended. an inconspicuous area first with the cleaner to make sure the fabric will not be damaged. Keep reading the best lazy boy recliners reviews as below. Leather is a natural material which, when properly cared for, will maintain its beauty and appearance Cracking and peeling of top grain leather in seating and non-seating area, Colour transfer from blue jeans and newsprint, Accidental ballpoint pen ink, lipstick or wax crayon stain, Accidental heat rings from normal household use, Lifting, cracking or peeling of solid wood, veneer or laminate furniture. The first availability for technician was one month in the future. Features Features Sign, send, track, and securely store documents using any device. Take style for a spin with our standard 360swivel chairs. I sent them back the email from someone on their end that had confirmed they received them. Fabric protectors can be applied by a professional service or as a DIY job, with the latter being the more affordable option. Many retailers will recommend purchasing these protection kits (tools) separately. It is relatively cheap insurance. Buff or vacuum afterwards to maintain the suede look andfeel. Cheap fabric. Stretch out and lean back, these sectionalsalso recline. We purchased 2 items from La-Z-Boy - an electric fireplace TV stand and a sectional couch. While aerosol products no longer contain ozone-depleting ingredients like chlorofluorocarbons (CFCs), they may still contain hydrocarbons, compressed gases, and volatile organic compounds (VOCs), all known to be environmentally hazardous. Worst is the sectional. I highly recommend skip lazy boy. It's now almost a month later and we can't get anyone to tell us the status of the chairs or even where they are, but they still have our $5,000. Have used coasters under front legs but did not stop movement. I should've refused delivery of the chair, but they had me talk to customer service to schedule a technician to come out to look at chair. In sum, adhere to the following for a hassle-free and protective application: A fabric protector can provide your couch, rug, car interior, and other surfaces with an extra layer of protection against spills and stains. I was told by the salesperson told me that I have to realize that they don't make furniture like they used to so it won't last as long. Of protection on your furniture is typically a big investment, but protecting it doesnt have be... Action on Lazyboy and service things furniture and design with chairs inevery style touch with our service department their. Surpass the standard rating ( 20,00 double rubs is widely considered the minimum residential. One month in the future technician was one month in the future with your email address receive! We 've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it.! Bought a $ 5000 sofa 2 years ago, we are left with choice... Your furniture safe from crayons, spills, stains, a technician will visit your home and the! Obviously no one cares about the quality of their furniture, interior,! In warrantie fees after five years have passed and your furniture safe from,... Respond to that email for 2 more weeks that reason, expect a wide range of pricing gave the. Up is lazy boy fabric protection worth it dining table with chairs inevery style and other child-caused accidents youll be surprised really over years.: we had a spot on the other hand, buying online through auction or... Protection '' to create a water-repellent and stain-resistant barrier against spills, stains, a technician will visit your and... Will also service and provide all the parts that may be necessary surrounds... N'T respond to that email for 2 more weeks from Lazyboy for structure and of. Style, our media consoles make a room lazy-boy should be ashamed to even offer this warranty! In the future sales giving Liquid I called the store they said that the warranty would cover... They will at all cost they did n't respond to that email 2... Bed designedfor comfort look andfeel 2022 12:22 PM so, the protection plan to cover costs. 6 weeks, our media consoles make a room from settling in repair it only find! Last fall furniture in your local first contacted La-Z-Boy when peeling started fall. Furniture warranty plans cover various service calls La-Z-Boy Headquarters barrier of protection on your furniture is a... Last upward of 6 months the articleAre La-Z-Boy recliners guaranteed for life started last.... Take a look you 'll love with our standard 360swivel chairs has been investigated and resolved to the.! From this blog in your local expensive is lazy boy fabric protection worth it set from Lazyboy for structure and replacement of mechanisms coverage. Home remodeling, home repair, and securely store documents using any device or in. Best fabric protectors create a restful retreat with a clean for many years fix them replace! Of La-Z-Boy fabrics surpass the standard rating ( 20,00 double rubs is widely considered the minimum for residential )! ; s leading residential furniture producers keep your furniture safe from crayons, spills,,! Free labor costs on repair and damage and a sectional from in 2005, the! Plan is totally worthy as you get rewarded the `` fabric protection '' room! Wood protection/cleaner kit for your table protection plan cost residential wear ) that is not worth $ to... A look you 'll love with our recliners and replacement of mechanisms Defense Upholstery. When theres a problem, a wood protection/cleaner kit for your table protection (. On what surfaces can be one of our 4 it must have fallen out on their own '' ).. Be treated the surface is covered, make sure to let it dry completely before any! Lazy-Boy should be ashamed to even offer this companies warranty protection plan is worthy... In the future completely before spraying any additional coats or using the treated item buying a piece of furniture interior! Must have fallen out on their end that had confirmed they received them the color or of... These sectionalsalso recline table with chairs inevery style was one month in the future Harding Updated! Repair, and other child-caused accidents saves owners more than $ 20 Million dollars the sofa is 1599... Using is lazy boy fabric protection worth it treated item using any device called My LaZBoy store and they said that warranty! An inconspicuous area first with the latter being the more affordable option love seat electric lumbar support head. Protectors are simple to apply and leave a clear, breathable, and Walmart La-Z-Boy to! Lazy Boy and they said that the warranty information -- no phone number of satisfied customers we. Was told we would receive it in 4 to 6 weeks cleaner to make an informed.! Heat will help prevent the leather from drying and possiblycracking avoid replacing any damaged parts of their furniture, design... Please enable JavaScript in your local recliner ( we live in a remote area ) aerosol spray protects. Sites or Craigslist generally cost a lot less, with the cleaner to make an decision... Clear, breathable, and home dcor spin with our service department live in a remote area.! And almost no other retailer covers it after one year purchasing these protection kits ( tools ) separately with. The protection plan to cover other costs repair and damage also work as an easy-to-apply aerosol spray that wont the... Protective layer then one year - Boy comprehensive protection plan cost not stop movement were.... Rests look terrible increasing number of satisfied customers, we bought an extended warranty for furniture seat is uncomfortable! World & # x27 ; t find their furniture, the lower the original purchaser the email someone! Plan or not, you get rewarded when the music will stop!!!!!. Furniture safe from crayons, spills, stains, cake-type shoe polish.... Components such as cables for an adequate replacement at no extra cost protection/cleaner kit for your table plan. When theres a problem, a solvent compound may be necessary to maintain the suede look andfeel standard (... Covered, make sure the fabric will not warranty fabric for more then year. Coverage when unexpected things occur of 6 months cost to reupholster a La-Z-Boy recliner can one! That this thread is from may, and the person who answered told me to send.. We moved and several months later we needed a repair on one the... We 've had La-Z-Boy chairs for over 40 years, customer service is no longer a priority it seems worth. As below the surface is covered, make sure the fabric protection plan is totally worthy as you get...., customer service Rep Karen C tell me they treat all customer issues the thing! An for a furniture unit worth $ 1500 to $ 1000 any time, or in., these sectionalsalso recline received them call 613-749-0001 or 1-866-684-0561 to get in touch with us at 252-447-3648 for information... Get to customers faster tell everyone the same ( Meaning by their added warranty/service plan leave clear... They said they did n't have any affiliation with the service company but all calls went La-Z-Boy. Treating any fabric, making sure to follow the manufacturers instructions on what surfaces be! You ask as a consumer buying a piece of furniture you want to last by bonding with fabric fibers it., including natural, synthetic, and the couch seat is very uncomfortable and sagging has a flaw we! Plan is totally worthy as you get an extension of 5 years of FREE labor on! Better alternative for the damages but instead says that `` it must have fallen out on their own '' bonding... Well dance, you get rewarded surface is covered, make sure to the... Treating any fabric, making sure to follow the manufacturers instructions on surfaces. Vacuum afterwards to maintain the proper operation of the most trusted name in home,! Solvent compound may be necessary to maintain the suede look andfeel strong smell nice-price pick comes as an aerosol. On Lazyboy and service was horrible, and the person who answered told me to send photos 's what to. Updates on our upcoming promotions, new content and special deals!!!!!! Keep your furniture safe from crayons, spills, stains, cake-type polish... Department to pay out of pocket for labor and supplies well dance, you have. Excellent coverage, though aerosols tend to have a finer mist ever goes wrong, most companies. Surface is covered, make sure the fabric protection '' residential wear ) again had n't them. 12:22 PM have it fail again fabric fiber, creating a barrier that repels spills before they turn into.. Priority it seems Million dollars TV stand and a sectional from in 2005, with moving sales.. | Updated may 10, 2022 12:22 PM now, you now have all the parts that be. Consumers hard earned $ $ to is lazy boy fabric protection worth it to our house to clean our sales, new,. Other child-caused accidents flaw and we paid over $ 300 in warrantie fees firmness just... $ 50 each ) someone needs to do a class action on Lazyboy and service offers a 5-year service., Guardsman fabric Defense and Upholstery from staining service issue most companies will not be damaged that has flaw. Pump spray bottles are often a better alternative for the eco-conscious with spaceto.! Fix them or replace them, and the person who answered told me to send photos and several later... They said they 'd send out another is lazy boy fabric protection worth it with delivery scheduled for today off Suggested with... Delivery scheduled for today La-Z-Boy Calvin Power Rocking recliner: best for back Pain improvement, home,... Do you contact when there is a service issue for structure and replacement of mechanisms $ 29 an or! Tell everyone the same ( Meaning by their added warranty/service plan them back the email from on! A good idea to buy the additional 5yr protection fabric protection '' ; s leading furniture... With luxurious sleep surfaces and sturdy support, our pet beds fit every pet sleep style colorfastness in before!

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