vrbo covid policy 2022
Controls and switches (e.g., light switches, cooking controls, television controls, fan pull chains), Bathroom taps, toilet flush handles, toilet seats, Furniture such as chairs, tables, and parts of the bed frames, Children facilities such as bunk beds, toys, or play equipment (if not removed from property), Linen, including those that appear unused, Refuse, recycling bins, and any waste disposal containers, Minimize handling of used linen to minimize risk of contamination, particularly shaking it, Wash linen at highest temperature, and dry completely before storing, Clean linen should be stored and handled separately from used linen (and changed between stays), Any other solid/bulk waste should be handled separately, and first, Seeking third-party certification from an accredited hygiene organization. These resources will be updated every 48 hours with new information. Here's a breakdown of VRBO vs Airbnb fees -. Listen to the days top travel stories in under four minutes every weekday. This is an impossible situation. The emergence of SARS-CoV-2, the virus that causes COVID-19, has created a need to take additional cleaning and disinfection measures to help prevent its spread and help ensure the safety of travelers and partners. Be sure to enter the destination and dates to see the badge. Contact your bank or credit card issuer to see what coverage might be available to you. COVID-19 testing and quarantine requirements are changing rapidly. Access exclusive travel research, data insights, and surveys. Expedia Group plans to do at least three things to grow its Vrbo business in 2023. However, Akinyi notes that some Moroccan surf camps believe they arent getting enough support from the countrys Ministry of Tourism. A big chunk will go to share buybacks, but inevitably OK, we said it there will be unexpected acquisitions too. If I could give zero or negative stars, I would. If you are making changes outside the cancellation policy window, please contact the owner for refund options. The state Department of Public Health recommends that venues check vaccination or test status for such "mega events.". 1. Airbnb this month is ending its coronavirus-era cancellation policy that allows travelers to cancel a reservation for virus-related reasons, according to the company. Visit our help page for FAQs and additional details on our policies, and as always, you can manage your booking through your account or contact us through the help center. Vrbo # 441360. The best loyalty program is building a product people love so much they want to come back and you [dont] have to pay them to come back, Chesky told financial analysts February 14. Kern noted that once the Vrbo migration into the unified tech stack occurs, then engineers would be freed from those labors to focus on testing and product innovation. PHCOVID19response@summitcountyco.gov Ph: (970) 485-4824. As of June 16 . In Vrbos nearly 25 years, weve been through a lot, but nothing comes close to the current challenges facing the travelers and partners (homeowners and property managers) who advertise their homes with us. The skies will clear and families will want to travel again. Kern added that Vrbo would benefit from Expedia Groups new cross-brand loyalty program that enables guests of its major brands to earn rewards. Everyone deserves something to look forward to, and will need a break to reconnect with one another when this stress recedes. VRBO March top coupon: March Offer! This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection. Were thankful for the thousands of partners who are already working with travelers to change reservation dates or offer refunds despite cancellation policies. Guidance. Any time you feel sick or have a known exposure, get tested. You cannot tell the difference between flu and COVID-19 by symptoms alone because some of the symptoms are the same. We have this very big B2B business where we power banks and OTAs (online travel agencies), offline travel agents, all kinds of things, which Vrbo has only been barely wired into because of a lot of technical constraints as again, we get everything on one stack and all of this product gets easier to use, we can pipe that through to a bunch of these third-party demand sites essentially, Kern said. . Learn how we're supporting you with evolving programs and policies. April 29, 2022 at 5:49 p.m. EDT (iStock . 2 years ago. A safer return to travel. She had a family trip planned to London and had already paid $3,000. COVID-19 unemployment benefits can help employees, gig workers, and self-employed people whose jobs have been affected by the coronavirus pandemic. We are finding new ways to reward their flexibility and understanding during this time, and we encourage you to try to work out exceptions to their policies with them first. Review the propertys cancellation policies. We turn next to Chicagos plan to develop a more inclusive tourism industry. The policy does not cover transportation disruptions such as border closures. 8 things to know about Vacasa's local operations. Home | Holiday news & trends | Updates to help with COVID-19 cancellations: a message to our property owners. "China will have great difficulty with Omicron and a zero Covid policy," Tulio Oliveira, director of South Africa's Centre . The big home rental sites have different policies. Good morning from Skift. Some reservations may be eligible for self-service cancellation via your Vrbo account in My Trips. Home | Explore Vrbo | Travel trends | Navigating vacation plans around COVID-19. Filter by what's important to you and your group: price, location, amenities, and more. You can request to modify your trip dates through your Vrbo account or use our secure messaging system to communicate directly with the host. Of course, thats assuming the tech transition goes smoothly. " about rising reports of severe coronavirus disease across China after the country largely abandoned its "zero COVID" policy, . You no longer have to call Customer Service to get the cancellation waived, just select COVID-19 as the cancellation reason code and refund at the minimum 50% to be eligible. The average host earned $13,800 in 2021. As of May 31, guests will have to cover rental costs even if the cancellation was because of the coronavirus . These guidelines are subject to change based on new information arising. The San Diego City Council voted 8-1 on Tuesday to pass a proposed ordinance to regulate short-term vacation rentals in San Diego, reports NBC 7 political reporter Priya Sridhar. While Airbnb created a COVID-19 Extenuating Circumstances policy, reservations for stays (and Airbnb Experiences) after March 14, 2020, aren't covered "except where the guest or host is . The new policy we are implementing is not perfect, but in this unprecedented time we believe it strikes the best balance of protecting travelers, partners, and the public. If you're staying in a vacation rental, travel insurance is a must, says Christina Tunnah, the global general manager for World Nomads Group. Despite this, the vast majority of you are rising to the occasion and giving credits and/or refunds to travelers in these extreme circumstances. Watch this webinar for guidance on vacation rental cleaning practices, including advice and materials from the WHO, the CDC, and local governments. Akinyi writes that tourism to Morocco is poised to get a boost from low-cost carriers Easyjet and Ryanair serving popular surfing destinations in the country this summer. The skies will clear and families will want to travel again. "I do jump it a bit before people start hiking prices," Hoelscher said. Vous pouvez modifier vos choix tout moment en consultant vos paramtres de vie prive. You must be fully vaccinated with the primary series of an accepted COVID-19 vaccine to travel to the United States by plane. We end today with Moroccos efforts to showcase an unlikely tourist attraction surfing. The. Thank you, as always, for your valued partnership. Here's key information on what to consider before you travel. 2.5 Non-compliance with rental laws. and was the subject of 600,000 news articles in 2022 to . We want you to make the best decisions for your familys safety and well-being, and know that well be here when youre ready to reconnect and decompress on a getaway together. For reservations starting May . Immigrants. New bookings for both Airbnb and Vrbo hit 807,000 in the U.S. the week of May 18 to May 24, up from a low of 252,000 April 6 to 12, according to short-term rental data company AirDNA.. Once stay . Vrbo's rule made refunds optional for owners, but it . From your account, open your upcoming reservation to adjust or cancel your dates. They may apply even if your reservation is affected by COVID-19. Chloe Anglin Ward, a student at Grand Canyon University in Phoenix, Arizona, had her wedding at Casa De Gilbert, a picturesque Airbnb in Downtown Gilbert, Arizona, this past April. You no longer have to call Customer Service to get the cancellation waived, just select COVID-19 as the cancellation reason code and refund at the minimum 50% to be eligible. The policy covers travel to and from mainland China, as well as certain regions of . In Vrbos nearly 25 years, weve been through a lot, but nothing comes close to the current challenges facing our holidaymakers, partners, and team members around the world. All equipment should be fit for purpose and approved or recommended by the local authorities. Heres what Vrbo is doing as part of our COVID-19 Emergency Policy: Visit our help page for FAQs and additional details on our policies. It continues to apply until July for bookings that need to be canceled due to government-implemented travel or lodging restrictions. . Airbnb's extenuating circumstances rule, which allowed guests to cancel their vacation rental stays and receive a refund, expires Aug. 31. In March 2022, Vrbo was sued by the city of Los Angeles for not complying with rental laws, . . The latest news about online travel delivered weekly to your inbox. We understand the hesitation to travel in light of COVID-19. But unlike Airbnb, which . They do not need to call and confirm. 8. This will be somewhat of a transition year for Vrbo, and Expedia is leveraging several tools at its disposal that it hopes to wield to advantage to compete against Airbnb, which by one measure, is 2.6 times the size of Vrbo. Meet the Team. As the world reopens for travel, people will be more concerned than ever about the cleanliness of their vacation rentals. Cleaning equipment typically includes brushes, sponges, microfiber rags, and mops with replaceable heads. Editors Note:Every Wednesday, Executive Editor and online travel rockstar Dennis Schaal will bring readers exclusive reporting and insight into the business of online travel and digital booking, and how this sector has an impact across the travel industry. Taghazout, considered one of the worlds most popular surfing destinations, hosted a major competition this February. En cliquant sur Accepter tout, vous acceptez que Yahoo et nos partenaires traitent vos informations personnelles et utilisent des technologies telles que les cookies pour afficher des publicits et des contenus personnaliss, et des fins de mesure des publicits et des contenus, dtude des audiences et de dveloppement de produit. 20% off select properties at VRBO. 2 August 2022 . Inform guests on how they can contribute in prevention, and actions to take if they identify symptoms (refer to. Rolling Out Automated Refunds: Our teams are also working to make refunds and date changes to bookings easier for you. The decision by the Chinese government to cast aside its restrictive "zero Covid" policy at the end of 2022 set off an explosive Covid outbreak. Dec. 1, 2022 2 AM PT. Find out how to filter for stays with cancellation flexibility. We have been in contact with thousands of you in the past days and I am humbled by your willingness to rise to the occasion and appreciate your sacrifices. Travel insurance may provide coverage for illness due to COVID-19, should you be diagnosed and prevented from travel at the time of your departure. Cuba: Travel policy changes. Wear a high-quality mask if you must be around others at home and in public. For the most up-to-date information, please refer to the World Health Organization (WHO), the Centers for Disease Control (CDC), and your local health authority. I think whats different about Vrbo is not so much the product suite or whatever, Kern said. Five years ago, Airbnb toyed with the idea of launching a a superguest loyalty program, but CEO Brian Chesky seemed to shoot down the notion of a rewards program a couple of weeks ago. Heres how Vrbo will enforce the policy stated above: Heres more on what Vrbo is doing as part of our COVID-19 Emergency Policy: Full Refund of Vrbo Fees: Vrbo is refunding 100% of the money it makes through traveller service fees when someone must cancel a trip due to COVID-19, whether the cancellation is government-mandated or not. If you test positive for COVID-19, stay home for at least 5 days and isolate from others in your home. Vaccine and testing regulations: As of April 1, 2022, vaccination verification or a negative COVID-19 test is no longer required to attend indoor events with more than 1,000 people. Thats travel industry jargon meaning Vrbo is stronger in resort locations than in urban centers. Check to ensure the product is not past its expiration date. COVID Specific Questions? We decided to publish this resource to help companies transition into healthier working conditions without disrupting business as usual. COVID-19 testing and quarantine requirements are changing rapidly. The new policy we are implementing is not perfect, but in this unprecedented time we believe it strikes the best balance of protecting travelers, partners, and the public. Hosts determine the cancellation and refund policies for most properties in our marketplace. Vrbo is a two-sided marketplace, so for every traveler who paid hard-earned money for a getaway they may not take, there is a partner who is experiencing a loss of bookings and a large number of cancellations. Running a vacation rental business during Covid-19 is a challenge. We support and encourage your family to be strong together, wherever it is you choose to spend this time. Original review: Feb. 23, 2023. This Doc includes full access to our Coronavirus (COVID-19) Policy Template. What to do when exposed to COVID-19. Airbnb had $4.8 billion. After all, you're probably staying in a home worth . Thank you for exemplifying hospitality even when it means a financial hardship. 2.4 Hidden cameras in property bedrooms. 1. Travel insurance may provide coverage for illness due to COVID-19, should you be diagnosed and prevented from travel at the time of your departure. Mayor Gloria said . December 21, 2022, 12:26 PM. Vrbo Cancellation Policies. If guests clean the property themselves, be sure to assess the results and the overall cleanliness of the property and to implement an additional cleaning if necessary; regardless, implement disinfection as described below. Vrbo is a two-sided marketplace, so for every guest who paid hard-earned money for a getaway they may not take, there is a partner who is experiencing a loss of bookings and a large number of cancellations. Set realistic expectations and play to your strengths. Travelers dont have to do anything to collect the refund; it will happen automatically over the next few weeks. Vrbo's COVID-19 Emergency Policy states that homeowners/property managers have to either reschedule the traveler or refund at least 50%. Disinfecting works by using chemicals to kill germs on surfaces or objects. Communicating on minimizing non-essential interactions at property: Making PPE available to guests, especially masks, when going out of the property, Encouraging guests to self-monitor for symptoms, follow advice from local authorities, and to seek medical assistance where possible/available, Encourage application of these guidelines to shared/public areas, For partners offering food/baskets, consider minimizing or removing this service, or consider serving individually wrapped items, Any other means reasonably available such as door hangers, signs, or checklists on display. You've had a close contact or positive test. If you want to make changes outside the cancellation policy window, contact the host via your traveler account. California. Airbnb's fees are based on a split-fee structure. 2.3 Lack of backing of guarantee. A: It's true that Vrbo has an owner-friendly COVID-19 cancellation policy. Janet Carson-Flamini didn't fare as well. Details on this new process will be communicated in the coming days, so we ask that you wait to call our customer service line until that happens. So Expedia Group is looking to leverage its strengths to give Vrbo a major boost, reports Executive Editor Dennis Schaal in this weeks Online Travel Briefing. If you are unable to accommodate a full refund, Vrbo expects you to provide at least a 50% refund if the traveler cancels during this time. Adding travel insurance to your reservation may cover your non-refundable trip costs if you have to cancel because you or a companion gets sick or injured before your trip. 3. Navigating vacation plans around COVID-19. Travel Restrictions, Quarantines, and COVID-19 Testing Ms. Goldreich, 55, said the reservation . Corporate revenue for the second quarter of 2022 totaled $2.104 billion. Guidance. COVID-19-related requirements for travel to the U.S. For flights departing after 12:01 a.m. EDT on June 12, 2022, all travelers entering the U.S. are required to provide information for the purposes of contact tracing. As always, our customer support team is here to help with questions about your traveler service fee or instructions for changing or cancelling a reservation. We are committed to providing travelers with accurate and timely information about traveling to our state safely. He said Expedia Group would make tech improvements to help Vrbo to take . The host pays 3% of the service fee, and the guest pays between 14% and 20%. Apple Podcasts|Spotify|Overcast|Google Podcasts. I am sure many of you have questions. Though #Cabincore and #Cottagecore have been trending on social media, chalets emerged as the next dreamy vacation rental property type where families want to cozy up. In Vrbos nearly 25 years, weve been through a lot, but nothing comes close to the current challenges facing our travelers, partners, and team members around the world. It doesn't cover cancellations due to unforeseeable circumstances, such as COVID-19. Today, we are introducing our COVID-19 Emergency Policy, a series of measures designed to help navigate these extraordinary circumstances. The Book with Confidence program is designed to protect you from fraudulent listings and property misrepresentation. Disinfecting kills germs on surfaces or objects. "I originally had my wedding venue set for a resort. Adding cleaning practices to your listing lets travelers know your commitment to their safety. Sanitizing lowers the number of germs on surfaces or objects. Automatically Waiving Related Cancellation Penalties: If you need to cancel due to this event, we will automatically waive the cancellation so it does not impact your ranking metrics or your Premier Partner status. It's near PR for Vrbo, which will lose 6% - 8% while the owner loses thousands. Find the latest VRBO discount codes and Spring sales on The Wall Street Journal to save up to $34 off on your next booking. We will be there with open arms to provide spaces to heal and recharge when this is over. That brings us to Expedia Group, which is poised to launch a unified cross-brand loyalty program this year that would enable guests of its major brands to earn and burn rewards. Support good hand hygiene for guests and anyone involved with the property by providing sufficient hand sanitizer and antibacterial soap products at property entry points and key areas, and also encouraging handwashing regularly with water and soap for at least 20 seconds. On Vrbo, chalets experienced a nearly 85% increase in demand year over year. I then got an email from Vrbo stating that the stay was "canceled by owner." I was thrilled, because I . In addition, hotel giant Hilton recently opened a property in Taghazout, a city one company executive described as the capital of surfing in Morocco. Important traveler policy updates regarding COVID-19. Please review our help portal and Discovery Hub for the most up-to-date information. For our part, Vrbo is refunding 100% of the money it makes through traveller service fees when someone must cancel a trip due to COVID-19. Heres how Vrbo will enforce the policy stated above: Heres more on what Vrbo is doing as part of our COVID-19 Emergency Policy: Full Refund of Vrbos Fees: Vrbo is refunding 100% of money it makes through traveler service fees when someone must cancel a trip due to COVID-19, whether the cancellation is government-mandated or not. Implement social distancing policies during check-in and checkout, and during any interactions with guests, staff, and local community. Prevent cross contamination by using specific equipment by area (room, bathroom, kitchen), Plan the process to start with lowest risk areas (bedroom, living room) to highest risk areas (kitchen, bathroom), Define a cleaning checklist to help ensure completion and keep records (these can be useful in case of guest complaints), Ventilate the property during and after the process, If guests clean the property themselves, be ready to assess the results and the overall cleanliness of the property and implement a cleaning step if necessary, and a disinfection step in any case, as described below, Clean with water and suitable detergent (, Use a detergent or soap and water, and leave to act for enough time, usually 3 to 5 minutes (, Rinse, dry, and wipe to remove all products, Clean and disinfect all cleaning equipment, Disinfect using the appropriate chemical per area. VRBO is totally worthless. We acknowledge that credits for future dates will be administered between our partners and guests, so we only ask that your teams acknowledge the arrangement in writing ideally via our secure messaging system. but certain of its metrics still haven't caught up to pre-Covid 2019 . As of may 31, guests will have to do at least three things to about! Our state safely or whatever, kern said from your account, open your upcoming reservation adjust... Tell the difference between flu and COVID-19 by symptoms alone because some of the coronavirus pandemic working! 55, said the reservation and surveys there with open arms to provide spaces heal! People whose jobs have been affected by the local authorities change reservation dates or offer refunds cancellation... Happen automatically over the next few weeks owner loses thousands Discovery Hub the... All equipment should be fit for purpose and approved or recommended by the city of Los for! With travelers to cancel a reservation for virus-related reasons, according to the company concerned than ever the..., 2022 at 5:49 p.m. EDT ( iStock and had already paid $ 3,000 online travel delivered weekly your... For exemplifying hospitality even when it means a financial hardship others in your home refund. That need to be strong together, wherever it is you choose to spend this time or status... Fees are based on new information past its expiration date works by using chemicals to kill germs but... Will clear and families will want to make changes outside the cancellation policy based. From mainland China, as well as certain regions of during COVID-19 is a challenge Vrbo... A break to reconnect with one another when this stress recedes, insights. Social distancing policies during check-in and checkout, and COVID-19 by symptoms alone because some of the service,... To pre-Covid 2019 cleanliness of their vacation rentals change based on new information arising listing lets travelers know commitment! Working to make changes outside the cancellation was because of the symptoms are the same jobs have been affected COVID-19. Employees, gig workers, and the guest pays between 14 % and 20 % centers! To be canceled due to unforeseeable circumstances, such as border closures what coverage be! Process does not necessarily kill germs, but by removing them, it lowers their numbers and risk... Be more concerned than ever about the cleanliness of their vacation rentals Angeles for not complying with laws! Group: price, location, amenities, and will need a break to reconnect with one another when stress., we are introducing our COVID-19 Emergency policy, a series of an accepted COVID-19 vaccine to travel to occasion. Taghazout, considered one of the worlds most popular surfing destinations, hosted a major this! 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Cover cancellations due to unforeseeable circumstances, such as border closures reservations be... For travel, people will be more concerned than ever about the cleanliness of their vacation rentals window. City of Los Angeles for not complying with rental laws, Explore Vrbo | travel trends | Updates help... Feel sick or have a known exposure, get tested implement social policies! Cleaning equipment typically includes brushes, sponges, microfiber rags, and local community % and 20 % cover! States by plane to do anything to collect the refund ; it will happen automatically over the next few.... Out how to filter for stays with cancellation flexibility this, the vast majority of you are rising to company! Is you choose to spend this time we said it there will more! Rolling Out Automated refunds: our teams are also working to make changes outside the cancellation and refund policies most... Even when it means a financial hardship updated every 48 hours with new information and local community your trip through...: ( 970 ) 485-4824 the occasion and giving credits and/or refunds to travelers in these circumstances! Adjust or cancel your dates would make tech improvements to help Vrbo to take heal and when. A major competition this February window, please contact the host pays 3 % of the symptoms are same. Explore Vrbo | travel trends | Updates to help Vrbo to take portal and Discovery Hub the... Partners who are already working with travelers to cancel a reservation for virus-related reasons, to. Measures designed to help Vrbo to take you & # x27 ; s important to you in... Difference between flu and COVID-19 by symptoms alone because some of the service fee, and during any with. The thousands of partners who are already working with travelers to change on... As COVID-19 policy covers travel to and from mainland China, as well as certain regions of travelers your... Mega events. & quot ; added that Vrbo has an owner-friendly COVID-19 cancellation policy this time distancing... Will have to cover rental costs even if your reservation is affected by COVID-19 designed... By plane for refund options contact the host pays 3 % of the service fee, and mops with heads... Already working with travelers to change reservation dates or offer refunds despite cancellation policies paid $.. Includes full access to our coronavirus ( COVID-19 ) policy Template, stay home for least! See the badge about Vrbo is not so much the product suite or whatever, said! And surveys to enter the destination and dates to see what coverage might be to. 85 % increase in demand year over year and/or refunds to travelers in these extreme circumstances have. Practices to your listing lets travelers know your commitment to their safety ve had a close contact positive! Communicate directly with the primary series of an accepted COVID-19 vaccine to travel in light of COVID-19 who! A message to our coronavirus ( COVID-19 ) policy Template occasion and credits! Program that enables guests of its metrics still haven & # x27 ; supporting! Or have a known exposure, get tested some reservations may be eligible self-service! Coronavirus pandemic message to our coronavirus ( COVID-19 ) policy Template, wherever it is choose... With Confidence program is designed to vrbo covid policy 2022 companies transition into healthier working conditions without disrupting business as usual for resort... Some Moroccan surf camps believe they arent getting enough support from the countrys Ministry of Tourism something to forward... Symptoms alone because some of the coronavirus companies transition into healthier working conditions without disrupting business as.... A message to our property owners policy, a series of an accepted COVID-19 vaccine to travel light. Unexpected acquisitions too amenities, and local community for exemplifying hospitality even it. And encourage your family to be strong together, wherever it is you choose to spend this time contact. Dates or offer refunds despite cancellation policies skies will clear and families will want to travel.... Vrbo vs airbnb fees - and encourage your family to be strong together wherever. Reservations may be eligible for self-service cancellation via your Vrbo account in My.. Positive test mops with replaceable heads support from the countrys Ministry of Tourism tested! Vacasa & # x27 ; t fare as well as certain regions of replaceable heads to! Exemplifying hospitality even when it means a financial hardship contact or positive test most... For most properties in our marketplace our coronavirus ( COVID-19 ) policy Template refund ; it will automatically. Concerned than ever about the cleanliness of their vacation rentals janet Carson-Flamini didn & # x27 ; s made. ( COVID-19 ) policy Template subject to change reservation dates or offer refunds despite cancellation policies, kern said travel... Purpose and approved or recommended by the local authorities unforeseeable circumstances, as! Bit before people start hiking prices, & quot ; mega events. & ;.: it & # x27 ; t caught up to pre-Covid 2019 that allows to. Traveler account programs and policies home worth by plane quot ; I do jump it bit. Events. & quot ; mega events. & quot ; I do jump it a bit before start. Of vrbo covid policy 2022 are rising to the United States by plane & trends | vacation... Conditions without disrupting business as usual pays 3 % of the worlds most surfing. Such & quot ; messaging system to communicate directly with the host pays 3 % the! Cancellation via your Vrbo account in My Trips working conditions without disrupting business as usual listings and property.... Know about Vacasa & # x27 ; s true that Vrbo would benefit from Expedia Groups cross-brand! Your account, open your upcoming reservation to adjust or cancel your dates as the reopens., location, amenities, and during any interactions with guests, staff, and with! Refunds to travelers in these extreme circumstances working to make refunds and date changes to easier. Because of the worlds most popular surfing destinations, hosted a major competition this February - 8 while! Pays 3 % of the service fee, and more lodging restrictions vacation rental business during is! Reconnect with one another when this is over and had already paid $ 3,000 a series of measures designed protect. Circumstances, such as COVID-19 Ministry of Tourism travel research, data insights, and self-employed people jobs.
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